REGIONAL NEWS | ALBERTA
WILD WEST Albertans, check your keys; a new report from HelloSafe.ca shows that the province is swinging well above its weight when it comes to rates of vehicle theft, and the thieves’ targets aren’t exactly what one might expect. The report, published on February 2, outlines rates of vehicle theft across Canada and showed that […]
REGIONAL NEWS | BRITISH COLUMBIA
TRY, TRY, TRIAL AGAIN Consistently in the crosshairs of critical British Columbians, the Insurance Corporation of British Columbia (ICBC) is in hot water again over its newly introduced no-fault insurance platform that has B.C. trial lawyers calling the model unconstitutional. The B.C. Trial Lawyers Association successfully argued in court that ICBC’s platform, wherein claims are […]
THE BEAT OF THE BODYSHOP
Repairers share their go-to music genres BY MAX REID The bodyshop can be a noisy place; someone could be welding in one area, a heavy-duty fan could be blowing in another, reception is bustling with customers and phones are ringing all day long—maybe there’s a shouting match with an insurer, or two. It can be […]
COLLISIONS AND COVID-19
The up-and-down drama of 2020’s claims counts BY ALLISON ROGERS As the roller coaster of 2020 unfolded before us, predictions of the number of collisions on Canadian roadways were a question long-lingering in the autobody repair community’s minds. According to Canada’s road stats for 2020, collision frequency was nearly halved at some points in the […]
THE POWER OF PARR
The limits are endless with great people by your side BY TOM BISSONNETTE “I saw enough of the shops over in Europe to make the decision to come back and totally transform Parr into a world class collision repair facility.” As many of you know, I am not an auto body technician—I was a mechanic […]
MAKE YOUR BOTTOM LINE TOP OF MIND
Do you really need more work—or is there an alternative? BY STEFANO LIESSI What if I were to suggest a strategy that could bring an increase to the revenue stream all by way of adjusting a process or two. Would you be interested? In my regular Collision Repair columns, I typically touch on training in […]
HELD TO ACCOUNT
Looking to improve? Take responsibility BY JAY PERRY The end game of accountability is to assist our team members to becoming self-reliant in providing corrective measure that take us toward continuous improvement in the area of everything we do as a corporation. One of the most challenging parts of leadership is the issue of accountability. […]
REFLECT AND REBUILD
It’s time we bring trust back to the trade BY CHELSEA STEBNER Trust—or lack of it—is causing breakdowns in communication and in production during the collision repair process. It is causing layers of paperwork and administrative time. It is causing relationships that we think are decent, to erode over small issues. The definition of trust […]
IN TODAY’S AGE
SkillsOntario takes trades promotion online BY MAX REID Last year saw the collision industry endure a period of uncharacteristic helplessness for a trade so foundationally dedicated to ingenuity and independence. The pandemic kept shops apart from their customers, and by extension, the communities in which they operate. Many felt, understandably, as though they were losing […]
ELECTRIC EVALUATIONS
Andrew Shepherd gives insight on I-CAR’s new courses BY MAX REID With automakers the world over announcing wide-scale conversions of their fleets to battery-electric vehicles (EVs) and telematics systems becoming nearly commonplace, the collision repair industry is no longer simply on the verge of a technological revolution—we’re in the midst of it. That is why […]
