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Cambridge Quality: Toyota’s Cambridge South Plant wins J.D. Power Plant Quality Award

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Cambridge, Ontario — Toyota Motor Manufacturing Canada Inc. has come away with the J.D. Power Plant Quality Award this year, recognizing TMMC’s South Plant in Cambridge, Ont. as one of the top facilities in the world.

“Today’s award is a testament to our Team Members, their talent and the quality of work added to each vehicle built at Toyota Motor Manufacturing Canada,” said Frank Voss, president of TMMC. 

“We’re especially excited to be recognized for the quality of the Lexus RX—one of North America’s best-selling luxury SUVs.”

Plant awards are based on the lowest number of customer-reported defect/malfunction problems per vehicle.

This year, the South Plant won the Silver award for building the Lexus RX. This is the fourth consecutive year, and ninth award overall, for the TMMC-built RX.

To date, TMMC has been recognized with 20 awards, including three platinum awards, awarded to the top automotive manufacturing plant in the world.

“TMMC has won many Plant Quality Awards over the years and is, without question, among the highest-quality automotive assembly facilities in the world,” said Dave Sargent, v-p of automotive quality at J.D. Power. 

“This latest award is testament to continued excellence by everyone involved.”

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