Ottawa Chief of Police, Charles Bordeleau says that he understands that it's important for towing operators and emergency personnel to clear roads as soon as possible after a collision, but it cannot compromise public safety. 

 

“I don’t expect tow truck drivers to race to the scene,” he said. “We want them to get there safely. It’s a concern for me. It’s totally unacceptable.”

 

Bordeleau has also said that he’s interested in seeing how the city proposes to regulate the towing industry. This follows a recent development in Ottawa when Stittsville Councillor Shad Qadri said that he had asked city staff to examine the city's towing industry. 

 

Ottawa's current regulations do not require tow trucks to be registered, there is no method for looking up service records and licenses aren't required.