Carstar Kanata (Allard’s), with over 22,000 square feet of production space, is one of the largest Carstar collision centres in the network. Located at 33 Edgewater Street in Kanata, this location is fully equipped to meet the needs of customers and insurance partners in Eastern Ontario. The building also boasts approximately 2,000 square feet of office space for its 44 employees.

 

Carstar says its stores in Eastern Ontario have built a strong reputation among their insurance partners and customers, and with the addition of this location, it will help strengthen Carstar’s market share and presence in this region.

 

Carstar Kanata (Allard’s) is owned and operated by collision industry veteran Yvon Allard. Allard has over 35 years of experience and is a well-respected member of the industry; he is very excited to become part of the Carstar network. Allards’s key staff members include Controller and Human Resource Manager Irini Narooz, General Manager Ted Mills and Store Manager Jeff Dunlay.

 

“We are impressed by Carstar’s extensive guidance and impeccable training programs,” says Yvon. “Our ultimate goal has always been to provide an unsurpassed customer service experience and we will continue to do that as part of the Carstar network.”

 

This location employs an impressive array of equipment to make it a one-stop centre for customers, including computer controlled wheel balancing and digital wheel alignments. Carstar Kanata (Allard’s) also recently installed two brand new spray booths to keep up with the high demands of the store. Fully trained staff members are also very important at Carstar Kanata (Allard’s). Allard has an I-CAR instructor on staff as well as a health and safety committee with two CPR certified staff members.

 

“We want every one of our customers to remain a lifetime customer,” says Allard. “I know how frustrating it can be after being involved in an accident, I’ve seen it in the faces of my customers for over 35 years. We try to alleviate that frustration as much as possible by getting their vehicles back on the road safely and efficiently.”

 

Allard is confident that by becoming a Carstar Franchise Partner, he can better service his strong customer base and streamline insurance and operations systems.

 

For more information on Carstar, please visit carstar.ca.